Everything you need to know about booking direct with Haven in Lipa — payments, policies, amenities, and the practical stuff that actually matters for your stay in Lipa City, Batangas.
Our properties are fully furnished homes — not hotel rooms. You get a full kitchen, living area, and the kind of space to relax that a hotel just can't offer. And unlike Airbnb, booking directly with us means no service fees and a more personal experience with your host.
All our properties are inside quiet, gated villages in Lipa City, Batangas — a thriving city in the heart of CALABARZON, about 1 hour from Manila via SLEX/STAR Tollway. We're a short drive to SM Lipa, Casa Marikit, the Mt. Maculot trailhead, and the major hospitals.
Browse our properties, pick your dates, and complete the booking form. You can pay via GCash, BPI InstaPay (no fees), or credit card via Stripe (6% processing fee). You'll get a confirmation email once payment is verified.
We accept GCash and BPI InstaPay (no fees on either) and major credit cards via Stripe (6% processing fee applies). Booking direct with any method still saves you the 15–20% Airbnb service fee.
100% refund for cancellations 7 or more days before check-in. 50% refund 3–7 days out. No refund inside 3 days. We also offer one free rebooking when requested at least 14 days before your original check-in date.
Yes. We welcome short stays — one-night stopovers, weekend getaways, and longer retreats. Available dates and the total price are shown upfront on each property page.
Yes. The 2BR runs on 400 Mbps fiber and the 1BR runs on a dedicated business-grade fiber line. Multiple Netflix streams, video calls, and kids' tablets work simultaneously without buffering.
Parking is inside the gated village with 24-hour security at every property. We've never had a parking incident.
Yes. The 2BR is built for families: two private bedrooms, full kitchen for snacks and milk on demand, baby-safe living area, SM Lipa five minutes away for diapers and supplies, and hospitals within 10 minutes. Note: the unit has a loft accessed by an internal staircase, so if you're traveling with crawlers or very young toddlers, message us about the layout and we'll advise.
We don't allow pets in our units at this time. Sorry — we know this is a dealbreaker for some travelers.
Three reasons: you save the 14–20% Airbnb service fee, you talk to the host directly instead of a call center, and our cancellation and check-in policies are more flexible. Same property, same beds, same WiFi — just a better deal for both of us.
Yes. We've hosted over 280 guests, hold 3 years of Airbnb Superhost status, and operate from a verified Philippine business address. You'll receive a full booking confirmation by email and your host is reachable throughout your stay via SMS, WhatsApp, or Messenger.
Check-in is from 2:00 PM and check-out is by 12:00 PM (noon). Earlier check-in or later check-out can sometimes be arranged depending on the bookings on either side — just message us.
The 2BR sleeps up to 9 across two bedrooms plus a sofa bed; the 1BR sleeps up to 4. Both caps are strictly enforced for safety and insurance. For groups larger than 9, message us — we may be able to coordinate both units.
Message us on the homepage contact form or via WhatsApp / Messenger — we usually reply within an hour during the day.